Support

Need help with RoomScore? I am here to assist.

Contact

Email support@roomscore.tech and I will reply.

Typical response time: 1 business day.

FAQ

What devices are supported? iPhone 15 Pro or newer with LiDAR. iOS 17+ required.

How accurate are the measurements? RoomScore is validated in internal testing against reference tools (typical RT60 agreement within +/- 15% in conference rooms). The app rejects low-quality measurements automatically.

How is RT60 calculated? Three claps, a 150 Hz high-pass filter, and a T20 decay fit (-5 dB to -25 dB). The median is reported when the R2 fit is at least 0.80.

Why trust phone-based measurement? Device stability, clipping detection, and noise stability gates (spread at or below 12 dB, quiet window at or below 8 dB) enforce reliable scans; otherwise the app asks you to retry.

Can I audit rooms offline? Yes. Audits run locally and sync in the background.

How do I share a report? Reports can be exported as PDF from the portfolio screen.

Status

If you experience outages or sync delays, contact support and include your device model and iOS version.