Terms of Service for RoomScore

Effective Date: January 1, 2026

Last Updated: 2026-02-06

Developer: Resonant Labs LLC

1. Acceptance

By downloading, installing, or using RoomScore (the "App"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the App.

2. Description of Service

RoomScore is an iOS application that:

Scans conference rooms using Apple RoomPlan (LiDAR)
Measures acoustic properties (echo decay, noise floor, speech clarity)
Provides room scores (0-100 scale) based on industry standards
Generates treatment recommendations and cost scenarios
Analyzes equipment fit and room setup using your inputs and photos
Benchmarks your room against similar spaces in our community dataset

Requires a device with a LiDAR sensor (iPhone 12 Pro or later, iPad Pro 2020 or later) and iOS/iPadOS 17+.

What RoomScore is NOT:

Not a professional acoustic certification tool
Not a substitute for engineering consultation on critical projects
Not a replacement for OSHA or building code compliance tools

3. Eligibility

RoomScore is intended for:

Facilities managers at commercial organizations
AV integrators and consultants
Acoustic professionals

You must be at least 18 years old. If you are using the App on behalf of a company, you represent that you have authority to bind that organization to these Terms.

4. Account and Registration

RoomScore requires sign-in with Apple, Google, or email to use the App (including cloud sync and AI analysis). You are responsible for maintaining the confidentiality of your credentials and all activity under your account.

You can delete your account anytime (Settings → Delete Account). We will erase your data within 30 days.

5. Measurement Accuracy and Disclaimers

5.1 Accuracy Statement

RoomScore provides guidance and benchmarking, not certification. Measurements are approximate and device-relative; accuracy varies by device model, room conditions, placement, and technique:

Phone placement (must be stable and flat)
Background noise (HVAC, traffic)
Room geometry complexity
User technique (clap volume, timing)

The App runs quality checks and may reject low-quality measurements, but you remain responsible for verifying critical measurements with professional tools.

5.2 Use at Your Own Risk

RoomScore provides informational guidance only. We are not liable for:

Treatment decisions based on our recommendations
Product purchases influenced by budget scenarios
Acoustic outcomes that differ from predictions
Business decisions based on benchmark data

For critical projects (recording studios, medical facilities, legal compliance), hire a licensed acoustical engineer. Our app is for screening and planning, not certification.

5.3 AI-Generated Content

Some recommendations are generated by AI (Anthropic Claude). These are:

Based on your measurements and industry best practices
Not reviewed by humans and not guaranteed accurate
Subject to AI model limitations (hallucinations, outdated info)

AI processing is performed by Anthropic as a service provider under its commercial terms. API data is not used to train models. Anthropic may retain request data for a limited period (currently up to 7 days) for abuse monitoring and service operations.

Always verify AI recommendations with manufacturer specs or professional consultation.

6. Data Rights and Licensing

6.1 Your Data

You retain ownership of:

Your room names, locations, and notes
Your measurement data
Your photos (uploaded for analysis)

6.2 License to Us

By using RoomScore, you grant Resonant Labs a worldwide, royalty-free, perpetual license to:

Use anonymized measurements for benchmarks and research
Aggregate data for analytics and product improvement
Publish aggregate statistics (for example: "Average RT60: 0.58 s across 2,000 rooms")

This license survives account deletion for anonymized, aggregate data only. Identifiable account data is deleted when you close your account.

6.3 Our IP

RoomScore and all related content (algorithms, UI, branding) are owned by Resonant Labs LLC. You may not:

Reverse-engineer the measurement algorithms
Extract or resell benchmark data
Create derivative tools without permission

7. Subscriptions and Payments (Future)

7.1 Free Tier (Current)

Unlimited room scans
Community benchmarks
PDF export
AI analysis

7.2 Paid Tiers (Coming Soon)

We may introduce paid tiers in the future (for example, Pro or Enterprise). Pricing, features, and terms will be presented at the time of purchase (via the App Store).

7.3 Refunds

Subscriptions are managed by Apple. Refund requests go through the App Store (we cannot issue refunds directly).

8. Prohibited Uses

You may NOT use RoomScore to:

Violate laws or regulations
Infringe on others' intellectual property
Reverse-engineer or decompile the App
Attempt to access others' private data
Submit fake or manipulated measurements to poison the dataset

Violations may result in account suspension or termination without refund.

9. Third-Party Services

RoomScore integrates with:

Apple RoomPlan: Subject to Apple's terms
Firebase (Google): Subject to Google Cloud terms
Anthropic Claude: AI analysis service
- Receives: Room measurements, equipment info, room notes, optional environment signals, photos (required for AI analysis)
- Data retention: Subject to Anthropic's policies (limited retention, currently up to 7 days)
- Model training: API data is not used to train models under Anthropic's commercial terms
- Subject to: Anthropic's acceptable use policy
Zoom Video Communications: Optional integrations
- Zoom Rooms Integration: Requires Zoom admin account. Imports room inventory, locations, and equipment details via OAuth. Can control Zoom Rooms to join test meetings. See our Zoom Integration Guide.
- Zoom Meeting SDK: Creates test meetings to measure audio quality during spatial coverage tests. Collects meeting quality metrics and device information during test calls. During Zoom-based tests, room names configured in your Zoom account may be visible to meeting hosts/participants and Zoom-generated notifications.
- Subject to: Zoom's Terms of Service and Privacy Policy

We are not responsible for third-party service outages or changes.

10. Disclaimers and Limitations

10.1 "AS-IS" Disclaimer

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or reliability
Uninterrupted service

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESONANT LABS LLC IS NOT LIABLE FOR:

Indirect, incidental, or consequential damages
Lost profits or business opportunities
Data loss (always maintain local backups)
Measurement errors or inaccuracies
Decisions made based on App recommendations

Maximum liability: Amount you paid us in the past 12 months (currently $0 for free tier).

10.3 Indemnification

You agree to indemnify Resonant Labs against claims arising from:

Your violation of these Terms
Your use of measurements for professional work without verification

11. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Allegheny County, Pennsylvania.

12. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

13. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Resonant Labs regarding the App.