Support

Need help with RoomScore? I am here to assist.

Contact

Questions, support, feedback, ideas, or more info — send a note here. Replies come from the founder.

Start Free iPhone Audit (U.S. and Canada only).

Typical response time: 1 business day.

If the form does not submit, email support@roomscore.tech.

FAQ

What devices are supported? iPhone 12 Pro or later, or iPad Pro 2020 or later (LiDAR required). iOS/iPadOS 17+ required.

How accurate are the measurements? RoomScore is designed for guidance and benchmarking, not certification. Measurements are approximate and device-relative; accuracy varies by device, room conditions, and technique. The app rejects low-quality measurements automatically and will prompt a retry when signal quality is poor.

How is RT60 calculated? Three claps, a 150 Hz high-pass filter, and a T20 decay fit (-5 dB to -25 dB). The median is reported when the R2 fit is at least 0.75.

Why trust phone-based measurement? Device stability, clipping detection, and noise stability gates (overall spread at or below 24 dB, quiet window at or below 18 dB) enforce reliable scans; otherwise the app asks you to retry.

Can I audit rooms offline? Yes. Audits run locally and sync in the background.

How do I share a report? Reports can be exported as PDF from the portfolio screen.

Status

If you experience outages or sync delays, contact support and include your device model and iOS version.