RoomScore

Privacy Policy for RoomScore

Effective Date: January 1, 2025

Last Updated: 2025-12-29

Developer: Resonant Labs LLC, Pittsburgh, PA

Contact: support@roomscore.tech

1. Introduction

RoomScore is an acoustic measurement tool for facilities managers and AV professionals. We believe trust starts with transparency. This policy explains exactly what data we collect, how we use it, and the control you have.

2. Information We Collect

2.1 Measurement Data (Automatic)

When you complete a room scan, we collect:

  • Acoustic measurements: RT60 (reverberation time), noise floor (dBFS), C50 clarity
  • Room geometry: Volume (m3), surface area (m2), window-to-wall ratio
  • Equipment selections: Video system brand/model, microphone type, screen count
  • Scan metadata: Timestamp, device model, app version

What We Do NOT Collect (Ever):

  • Room names, building addresses, or GPS coordinates
  • Speech or conversations (impulse responses contain no intelligible audio)
  • Identifiable floor plans (geometry is rotated and centered before upload)

2.2 Optional Photo Data

  • Photos are scanned on-device for people and sensitive text before upload
  • Photos with detected people or text are automatically rejected
  • Photos are analyzed by AI for equipment placement and visual context
  • Default behavior: Photos are deleted immediately after analysis
  • Full Research mode (opt-in only): Photos are retained for model training

2.3 Account Information

  • Email address (if using email sign-in)
  • Apple ID or Google account identifier (if using SSO)
  • Anonymous user ID (assigned automatically if you do not sign in)

2.4 Device and Usage Analytics

  • App opens, screen views, feature usage
  • Error logs and crash reports (via Firebase Crashlytics)
  • Device model, iOS version, app version

3. Data Sharing Tiers (Your Choice)

You control what leaves your device. We prompt you to choose on first launch:

Metrics Only (Default)

  • Uploads: Anonymous measurements only (RT60, noise, volume, equipment)
  • Stays local: Photos, audio files, 3D scans, location data
  • Used for: Community benchmarks, equipment performance stats

Research Mode

  • Everything in Metrics, plus:
  • Impulse response audio (clap decay recordings, analyzed then deleted)
  • Used for: Measurement validation against lab-grade tools

Full Research Mode

  • Everything in Research, plus:
  • Anonymized 3D geometry (rotated, centered, no metadata)
  • Photos (retained for training)
  • Used for: Spatial analysis, room shape clustering

Private Mode

  • Nothing leaves your device
  • All features work offline (scoring, simulation, PDF export)
  • No cloud sync, no AI analysis, no benchmarks

You can change this anytime in Settings -> Privacy.

4. How We Use Your Data

4.1 Primary Uses

  • Deliver your results: Calculate scores, run simulations, generate reports
  • Benchmark context: Show how your room compares to similar spaces
  • AI analysis: Provide equipment recommendations and budget scenarios
  • Sync across devices: If you sign in, your audits sync via Firebase

4.2 Research and Improvement

  • Validate measurement accuracy (for example: Does RT60 match reference tools?)
  • Train AI models to recognize equipment from photos
  • Build room shape datasets (only if you opt into Full Research)
  • Improve algorithm reliability (for example: new iPhone models measure 5% higher)

4.3 Business Operations

  • Respond to support requests
  • Monitor app performance and crashes
  • Comply with legal obligations

5. Data Sharing and Third Parties

5.1 Service Providers

We use these third parties to operate RoomScore:

  • Firebase (Google LLC): Cloud hosting, authentication, database
  • Anthropic: AI analysis (measurements sent, never stored by Anthropic)
  • Apple: App distribution, crash reporting

All providers are bound by confidentiality agreements.

5.2 What We Do NOT Do

  • We never sell your data to advertisers or data brokers
  • We never share identifiable room data with third parties
  • We never use your data for unrelated marketing

5.3 Aggregate and Anonymous Data

We may publish aggregate statistics like:

  • "2,300 conference rooms scanned across 140 companies"
  • "Average RT60 for Neat Bar installations: 0.58 s"
  • Equipment performance benchmarks

These contain no personally identifiable information.

6. Data Retention

  • Active accounts: Retained as long as you use the app
  • Deleted accounts: Permanently erased within 30 days (Firestore and Storage)
  • Anonymous telemetry: Retained indefinitely for benchmarks (cannot be tied back to you)
  • Research audio/photos: Retained if you opted into Full Research; deleted otherwise

To delete your account: Settings -> Account -> Delete Account

7. Security Measures

  • Encryption in transit: TLS 1.3 for all cloud communication
  • Encryption at rest: Google Cloud default encryption for Firestore and Storage
  • Access controls: Firebase Security Rules limit data access to account owners
  • No plaintext storage: Passwords hashed via Firebase Auth

However, no system is 100% secure. If you discover a vulnerability, email security@roomscore.tech.

8. Your Rights

8.1 Access and Export

  • View all your audits in the app
  • Export individual reports as PDF
  • Request full data export: email support@roomscore.tech

8.2 Deletion

  • Delete individual audits in-app (swipe -> Delete)
  • Delete entire account in Settings (includes all cloud data)

8.3 Correction

  • Edit room names, locations, equipment in the app
  • Changes sync automatically

8.4 Opt-Out

  • Change data sharing tier anytime (Settings -> Privacy)
  • Disable analytics: Switch to Private Mode

9. Children's Privacy

RoomScore is a B2B tool for facilities management professionals. We do not knowingly collect data from anyone under 13. If we learn we have collected such data, we will delete it immediately.

10. California Privacy Rights (CCPA)

If you are a California resident:

  • Right to know: Request details about data collected (email support@roomscore.tech)
  • Right to delete: Use in-app deletion or email us
  • Right to opt-out: We do not sell data, but you can enable Private Mode
  • No discrimination: We do not charge more for exercising privacy rights

11. EU/UK Privacy Rights (GDPR)

If you are in the EU/UK:

  • Legal basis: Legitimate interest (provide measurement service) and consent (optional data sharing)
  • Data controller: Resonant Labs LLC, Pittsburgh, PA, USA
  • Your rights: Access, rectification, erasure, restriction, portability, objection
  • Contact: privacy@roomscore.tech

12. Changes to This Policy

We will notify you of material changes via:

  • In-app banner (for significant changes)
  • Email (if you have an account)
  • Updated "Last Updated" date at the top of this page

Continued use after changes means acceptance.

13. Contact Us

For privacy questions:

Email: privacy@roomscore.tech

Mail: Resonant Labs LLC, Pittsburgh, PA

For general support: support@roomscore.tech

Developer: Resonant Labs LLC

App Name: RoomScore

Platform: iOS

Version: 1.0